Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Danetre Hospital
2022-09-30
Person
4
5
0
Review of Adult Community Beds - Danetre
written by
30th September 2022
Looked after food by all members of staff.
Danetre Hospital
2022-09-30
Person
4
5
0
Review of Adult Community Beds - Danetre
30th September 2022
All needs met food was great staff superb.
Suggested improvements
No.
Danetre Hospital
2022-09-30
Person
4
5
0
Review of Adult Community Beds - Danetre
30th September 2022
All members of staff their best in all care.
Danetre Hospital
2022-09-30
Person
4
5
0
Review of Gender Identity Clinic
30th September 2022
The service, once you access it, is excellent. The staff are fantastic; caring and helpful...couldn't ask for more.
Suggested improvements
The waiting list is completely unacceptable. To be fair, the staff themselves, and my GP, are aware of this, and nobody tries to justify it. But really, it just takes way too long. This is not a trivial problem, I have suffered massively in terms of deteriorating mental health due to the lack of help on offer, and it's completely preventable. I can't help feeling that trans people, as a group, are being treated as second class citizens. It's as if we don't matter, and the delays are just hard luck. The tabloid press approach, which would have us portrayed as being somehow "unworthy" of receiving treatment, is given impetus by the reality, and it is not a joke!
2022-11-02 15:28:46
Response from Danetre Hospital
Thank you for your comments, which sadly articulate all too well the effects of a clinical resource that is currently unable to keep up with the pace of extraordinary demand. NHS England, who commission our GIC fully acknowledge the national shortfall of gender related services. As a result, locally based Trans Health Hubs have been coming online to provide additional support and prescribing for patients. This is still in it's earliest stages and we believe many more hubs will be needed to have a positive impact on waiting times. We're also very much in agreement with your views on how extended waiting times can make people vulnerable to mental health issues and we would expect to see such issues reduce in line with waiting times becoming shorter. We continue to recruit interested clinicians and offer them the opportunity and training to progress to registered gender specialists-though this does take a number of years to achieve.
Danetre Hospital
2022-09-29
Person
5
5
0
Review of Podiatric Surgery
written by a patient
29th September 2022
Danetre Hospital
2022-09-29
Person
5
5
0
Review of Podiatric Surgery
written by a patient
29th September 2022
Suggested improvements
Nothing to add as service was very good.
Danetre Hospital
2022-09-29
Person
5
5
0
Review of Podiatric Surgery
written by a patient
29th September 2022
Danetre Hospital
2022-09-29
Person
5
5
0
Review of Podiatric Surgery
written by a patient
29th September 2022
Excellent communication throughout- the whole team superb- engaged!
Danetre Hospital
2022-09-21
Person
5
5
0
Review of MSK Physiotherapy & ESP (Danetre)
21st September 2022
Such excellent service! Kind, caring, compassionate and extremely understanding. A huge thankyou to [name removed] who is beyond amazing! Brilliant service. Thank you really isn't enough!
Danetre Hospital
2022-09-17
Person
5
5
0
Review of Gender Identity Clinic
written by
17th September 2022
All options were explained well and clearly and respectfully.
Suggested improvements
Nothing really. Appointment was delayed but that was because more time was needed for people before me. It's good test te time was made available to them.
